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OpenEye Apex Network Video Recorder (NVR) firmware 3.2.9.376 contains a hardcoded, undocumented recovery account with a shared credential that cannot be changed, disabled, or rotated. An unauthenticated remote attacker can use the account to authenticate to the password-reset workflow. The account does not provide normal administrator access; additional vulnerabilities are required to obtain an administrator takeover. The underlying design has been present since at least firmware 2.2.3.4. Upgrade to version 3.5.4.
Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.
No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.
SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.
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