CVE-2026-78356
Unauthenticated Disclosure of Agent Frontend Configuration
Using OTRS by OTRS GmbH (former OTRS AG)?
Get instant alerts when new vulnerabilities affect OTRS - before attackers find them.
Description
The OTRS Agent Frontend configuration endpoint can be accessed without authentication. This allows unauthenticated remote users to retrieve internal application configuration that is intended for use by the authenticated Agent Frontend. The exposed information may include configured frontend routes and their associated authorization groups, authentication configuration, enabled product features, third-party integration settings, and other implementation details. The exposed configuration does not directly contain user credentials or provide unauthorized modification of the OTRS configuration. However, the disclosed information may assist an attacker in fingerprinting the affected OTRS installation and identifying enabled functionality or security-relevant configuration that could be used to prepare further attacks. This issue affects OTRS: * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X
Remediation
No guide yetNo remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.
References (1)
SSVC — Action Prioritization
SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.
CVSS
- Attack Vector
- NETWORK
- Complexity
- LOW
- Privileges
- NONE
- User Interaction
- NONE
- Scope
- UNCHANGED
- Confidentiality
- LOW
- Integrity
- NONE
- Availability
- NONE
Quick Info
Get alerted
Stop reading CVE feeds looking for your own stack
Track the products you run and VulnTracker tells you when a new CVE affects them — with what is known about fixing it, and nothing about the rest.