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CVE-2026-72554

Ladybird Web Solution Faveo Helpdesk - Broken Access Control

MEDIUM
6.5
CVSS Score
Published: August 11, 2026 at 11:11 AM UTC
Updated: October 24, 2026 at 03:10 PM UTC
1 product affected across 1 vendorFaveo Helpdesk

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Severity
MEDIUM6.5
Exploit prediction
EPSS 0.4%
SSVC
No known exploit

Description

A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

References (1)

Source: cverecord
https://github.com/ladybirdweb/faveo-helpdesk

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

6.5MEDIUMTuranSec
Vector?

Quick Info

StatusDEFERRED
CWE
CWE-284

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