CVE-2026-63216

Zammad: Stored XSS via unescaped option labels in the object attribute options context UI

MEDIUM
5.3
CVSS Score
Published: September 25, 2026 at 06:16 PM UTC
Updated: September 29, 2026 at 08:17 PM UTC
1 product affected across 1 vendorZammad

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Severity
MEDIUM5.3
Exploit prediction
EPSS 0.2%
SSVC
No known exploit

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, unsanitized option labels are rendered in the configuration dialogs of AI Agents within Zammad's admin UI. When rendering the list of selected options, the option label is output as raw HTML without escaping. An attacker who can control an option label, for example by setting a malicious string as a user or organization name used in a relation attribute, or by supplying a crafted custom attribute option value, can inject arbitrary HTML and JavaScript. The payload executes in the browser of any admin or agent who opens the affected object attribute configuration view. This issue is fixed in version 7.1.2.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

v < 7.1.2
Affected range stops below 7.1.2, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

5.3MEDIUMGitHub_M
Vector?

Quick Info

StatusDEFERRED
CWE
CWE-80

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