CVE-2026-63082

Perfect Support Ticketing System 1.7 Broken Access Control via Agent Assignment

MEDIUM
5.4
CVSS Score
Published: July 16, 2026 at 03:35 PM UTC
Updated: October 24, 2026 at 08:10 PM UTC
1 product affected across 1 vendorPerfect Support Ticketing

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Severity
MEDIUM5.4
Exploit prediction
EPSS 0.3%
SSVC
PoC

Description

Perfect Support Ticketing & Document Management System through 1.7 contains a broken access control vulnerability that allows authenticated attackers with Agent-level privileges to manipulate the Support Agent assignment field of tickets by bypassing intended authorization checks. Attackers can add or remove any user, including Superadmin accounts, from the Support Agent field of any ticket to which they are assigned, circumventing role-based access controls.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

SSVC — Action Prioritization

SSVCPoCNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

5.4MEDIUMVulnCheck
Attack Vector
NETWORK
Complexity
LOW
Privileges
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
LOW
Integrity
LOW
Availability
NONE
Vector?

Quick Info

StatusDEFERRED
CWE
CWE-862

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