Perfect Support Ticketing System 1.7 Broken Access Control via Agent Assignment
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Perfect Support Ticketing & Document Management System through 1.7 contains a broken access control vulnerability that allows authenticated attackers with Agent-level privileges to manipulate the Support Agent assignment field of tickets by bypassing intended authorization checks. Attackers can add or remove any user, including Superadmin accounts, from the Support Agent field of any ticket to which they are assigned, circumventing role-based access controls.
Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.
No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.
SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.
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