Zammad: HTML sanitizer API path allowlist bypass via interior path traversal in img src/srcset
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Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, attacker-controlled HTML in inbound emails or tickets could bypass the image URL sanitizer using path traversal sequences. When an authenticated agent views the content, the browser resolves the URL to a protected API endpoint and sends the request with the agent's session cookie, enabling side effects such as forced logout without any user interaction. This issue is fixed in version 7.1.2.
No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.
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