CVE-2026-53804

OTRS Community Edition OS Command Injection via PGP Configuration

HIGH
7.2
CVSS Score
Published: August 20, 2026 at 09:13 PM UTC
Updated: October 18, 2026 at 08:10 PM UTC
1 product affected across 1 vendorOTRS Community Edition

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Severity
HIGH7.2
Exploit prediction
EPSS 2%
SSVC
PoC

Description

OTRS Community Edition contains an authenticated OS command injection vulnerability in the PGP encryption module that allows administrators to execute arbitrary operating-system commands by supplying crafted values for the PGP binary path and command options. Administrator-supplied configuration values are concatenated without sanitization into a shell command, enabling arbitrary command execution as the web server process user during normal ticket operations after the malicious configuration is deployed.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

SSVC — Action Prioritization

SSVCPoCNot automatableTotal impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

7.2HIGHVulnCheck
Attack Vector
NETWORK
Complexity
LOW
Privileges
HIGH
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
HIGH
Vector?

Quick Info

StatusDEFERRED
CWE
CWE-78

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