CVE-2026-48812

FreeScout Allows Unauthenticated Access to Legacy Attachment Files

HIGH
7.5
CVSS Score
Published: July 20, 2026 at 05:32 PM UTC
Updated: October 24, 2026 at 08:10 PM UTC
1 product affected across 1 vendorFreescout

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Severity
HIGH7.5
Exploit prediction
EPSS 0.5%
SSVC
PoC

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.221, FreeScout's attachment download route skips token authentication for any attachment whose `token_type` is set to `1` (`TOKEN_TYPE_LEGACY`). Because this route is unauthenticated and the file path is deterministic, an unauthenticated remote attacker can download any attachment that was created by an older version of FreeScout without possessing a valid token or session. Version 1.8.221 contains a fix.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

v < 1.8.221
Affected range stops below 1.8.221, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

SSVC — Action Prioritization

SSVCPoCAutomatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

7.5HIGHGitHub_M
Attack Vector
NETWORK
Complexity
LOW
Privileges
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
NONE
Availability
NONE
Vector?

Quick Info

StatusDEFERRED
CWE
CWE-287

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