CVE-2026-48211

Cross-Site Request Forgery in Import/Export Admin console

MEDIUM
5.4
CVSS Score
Published: October 12, 2026 at 06:48 AM UTC
Updated: October 15, 2026 at 08:38 PM UTC
2 products affected across 1 vendorOtrs((otrs)) Community Edition

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Severity
MEDIUM5.4
Exploit prediction
EPSS 0.1%
SSVC
No known exploit

Description

An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

5.4MEDIUMOTRS
Attack Vector
NETWORK
Complexity
LOW
Privileges
NONE
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality
NONE
Integrity
LOW
Availability
LOW
Vector?

Quick Info

StatusDEFERRED
CWE
CWE-352

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