CVE-2026-48190

Incorrect handling of permissions in External Interface Config Item List module

LOW
3.5
CVSS Score
Published: June 1, 2026 at 03:32 AM UTC
Updated: July 22, 2026 at 07:37 AM UTC
1 product affected across 1 vendorOTRS

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Severity
LOW3.5
Exploit prediction
EPSS 0.1%
SSVC
No known exploit

Description

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

2023.0.0 ≤ v < 2026.4.12026.x ≤ v ≤ 2026.3.x7.0.0 ≤ v ≤ 8.0.372023.x2024.x2025.x2026.x7.0.x8.0.x
Affected range stops below 2026.4.1, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

References (1)

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

3.5LOWOTRS
Attack Vector
NETWORK
Complexity
LOW
Privileges
LOW
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality
LOW
Integrity
NONE
Availability
NONE
Vector?

Quick Info

StatusANALYZED
CWE
CWE-276

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