FreeScout: User Account Enumeration via Password Reset Response Differentiation
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FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.
Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.
No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.
SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.
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