Live Helper Chat: REST API chat update accepts arbitrary chat fields across department boundaries
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Live Helper Chat is an open-source application that enables live support websites. In 4.84v, the Live Helper Chat REST API chat update endpoint allows a REST user with lhchat/use to update a chat in a department they cannot read. The endpoint accepts arbitrary chat object fields, so the user can change the chat hash and status and then access or tamper with the chat through visitor/widget paths. The same write primitive can set operation_admin, which is later emitted as operator-side JavaScript.
Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.
No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.
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