CVE-2026-34443

FreeScout: SSRF protection bypass via broken CIDR check in checkIpByMask()

MEDIUM
5.3
CVSS Score
Published: March 31, 2026 at 09:28 PM UTC
Updated: July 24, 2026 at 09:20 PM UTC
2 products affected across 2 vendorsFreescoutFreescout

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Severity
MEDIUM5.3
Exploit prediction
EPSS 0.3%
SSVC
No known exploit

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.211, checkIpByMask() in app/Misc/Helper.php checks whether the input IP contains a / character. Plain IP addresses never contain /, so the function always returns false without checking any CIDR ranges. The entire 10.0.0.0/8 and 172.16.0.0/12 private ranges are unprotected. This issue has been patched in version 1.8.211.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

v < 1.8.211
Affected range stops below 1.8.211, so it looks safe — our inference, not a vendor statement
v < 1.8.211
Affected range stops below 1.8.211, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

SSVC — Action Prioritization

SSVCNo known exploitAutomatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

Attack Vector
NETWORK
Complexity
LOW
Privileges
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
LOW
Integrity
NONE
Availability
NONE
Vector?

Quick Info

StatusANALYZED
CWE
CWE-918

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