CVE-2026-2511

JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.4 - Unauthenticated SQL Injection via 'multiformid' Parameter

HIGH
7.5
CVSS Score
Published: March 26, 2026 at 01:26 PM UTC
Updated: June 17, 2026 at 10:31 AM UTC
1 product affected across 1 vendorJS Help Desk

Using JS Help Desk – AI-Powered Support & Ticketing System by rabilal?

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Severity
HIGH7.5
Exploit prediction
EPSS 0.3%
SSVC
No known exploit

Description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the `multiformid` parameter in the `storeTickets()` function in all versions up to, and including, 3.0.4. This is due to the user-supplied `multiformid` value being passed to `esc_sql()` without enclosing the result in quotes in the SQL query, rendering the escaping ineffective against payloads that do not contain quote characters. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

JS Help Desk· Rabilalwordpress-plugin
60%
v ≤ 3.0.4

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

SSVC — Action Prioritization

SSVCNo known exploitAutomatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

7.5HIGHWordfence
Vector?

Quick Info

StatusDEFERRED
CWE
CWE-89

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