CVE-2026-20314

Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability

MEDIUM
5
CVSS Score
Published: August 19, 2026 at 04:20 PM UTC
Updated: October 26, 2026 at 11:10 AM UTC
2 products affected across 1 vendorUnified Contact Center EnterprisePackaged Contact Center Enterprise

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Severity
MEDIUM5
Exploit prediction
EPSS 0.4%
SSVC
No known exploit

Description

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

5MEDIUMcisco
Attack Vector
NETWORK
Complexity
LOW
Privileges
LOW
User Interaction
NONE
Scope
CHANGED
Confidentiality
NONE
Integrity
LOW
Availability
NONE
Vector?

Quick Info

StatusAWAITING ANALYSIS
CWE
CWE-918

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