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CVE-2026-14871

osTicket v1.18.3 - v1.17.7 - BOLA/IDOR in ticket field viewing allows cross-department data disclosure

HIGH
7.1
CVSS Score
Published: July 17, 2026 at 02:55 PM UTC
Updated: July 17, 2026 at 07:55 PM UTC
1 product affected across 1 vendorosTicket

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Severity
HIGH7.1
Exploit prediction
EPSS 0.4%
SSVC
No known exploit

Description

osTicket versions v1.18.3 and v1.17.7 contain a Broken Object Level Authorization (BOLA) leading to Insecure Direct Object Reference (IDOR) in the AJAX ticket-management subsystem.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

Patch and advisory references

References (5)

Third Party Advisory
Source: cverecord
https://fluidattacks.com/advisories/kyokai
Third Party Advisory
Source: cverecord
https://medium.com/p/1abb8be847e6
Product
Source: cverecord
https://github.com/osTicket/osTicket/
Patch
Source: cverecord
https://github.com/osTicket/osTicket/releases/tag/v1.18.4
Patch
Source: cverecord
https://github.com/osTicket/osTicket/releases/tag/v1.17.8

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

7.1HIGHFluid Attacks
Vector?

Quick Info

StatusAWAITING ANALYSIS
CWE
CWE-863

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