CVE-2026-14197

Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR

LOW

3.8

CVSS Score

Published: August 1, 2026 at 06:00 AM UTC

Updated: August 26, 2026 at 04:51 PM UTC

1 product affected across 1 vendorFluent Support

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Severity

LOW3.8

Exploit prediction

EPSS 0.3%

SSVC

PoC

Description

The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Fluent Support · Wpmanageninjawordpress-plugin

60%

v < 2.3.1

Affected range stops below 2.3.1, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

References (1)

ExploitVDB EntryTechnical Description

Source: cverecord

https://wpscan.com/vulnerability/cd488221-6efd-42a0-badc-315c60ec0b99/

SSVC — Action Prioritization

SSVCPoCNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

3.8LOWCISA-ADP

Attack Vector: NETWORK
Complexity: LOW
Privileges: HIGH
User Interaction: NONE
Scope: UNCHANGED
Confidentiality: LOW
Integrity: LOW
Availability: NONE

Vector?

Quick Info

StatusDEFERRED

CWE

CWE-639

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