CVE-2026-111939

Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation

MEDIUM
4.6
CVSS Score
Published: October 19, 2026 at 01:55 PM UTC
Updated: October 19, 2026 at 09:14 PM UTC
1 product affected across 1 vendorFrappe HelpDesk

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Severity
MEDIUM4.6
Exploit prediction
EPSS 0.2%
SSVC
No known exploit

Description

Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

4.6MEDIUMVulnCheck
Attack Vector
NETWORK
Complexity
LOW
Privileges
LOW
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality
LOW
Integrity
LOW
Availability
NONE
Vector?

Quick Info

StatusDEFERRED
CWE
CWE-639

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