Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint
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Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.
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