CVE-2025-48880

FreeScout has Race Condition When Deleting Users

MEDIUM
6.6
CVSS Score
Published: May 30, 2025 at 06:27 AM UTC
Updated: June 17, 2026 at 09:30 AM UTC
2 products affected across 2 vendorsFreescoutFreescout

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Severity
MEDIUM6.6
Exploit prediction
EPSS 0.4%
SSVC
PoC

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.181, when an administrative account is a deleting a user, there is the the possibility of a race condition occurring. This issue has been patched in version 1.8.181.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

v < 1.8.181
Affected range stops below 1.8.181, so it looks safe — our inference, not a vendor statement
v < 1.8.181
Affected range stops below 1.8.181, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

SSVC — Action Prioritization

SSVCPoCNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

Attack Vector
NETWORK
Complexity
HIGH
Privileges
HIGH
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
HIGH
Vector?

Quick Info

StatusANALYZED
CWE
CWE-362

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