CVE-2025-48472

FreeScout Vulnerable to Insufficient Authorization

HIGH
8.1
CVSS Score
Published: May 29, 2025 at 03:18 PM UTC
Updated: June 17, 2026 at 09:29 AM UTC
2 products affected across 2 vendorsFreescoutFreescout

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Severity
HIGH8.1
Exploit prediction
EPSS 0.4%
SSVC
PoC

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. Moreover, the code explicitly implements functionality that if the user does not have access to the mailbox, then after disabling (enabling) notifications for this mailbox, the user will gain access to it. This issue has been patched in version 1.8.179.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

v < 1.8.179
Affected range stops below 1.8.179, so it looks safe — our inference, not a vendor statement
v < 1.8.179
Affected range stops below 1.8.179, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

SSVC — Action Prioritization

SSVCPoCAutomatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

Attack Vector
NETWORK
Complexity
LOW
Privileges
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
NONE
Vector?

Quick Info

StatusANALYZED
CWE
CWE-863

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