CVE-2025-48388

FreeScout Has Insufficient Protection Against CRLF-injection

MEDIUM
6.5
CVSS Score
Published: May 29, 2025 at 09:16 AM UTC
Updated: June 17, 2026 at 09:29 AM UTC
2 products affected across 2 vendorsFreescoutFreescout

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Severity
MEDIUM6.5
Exploit prediction
EPSS 0.4%
SSVC
PoC

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\r, \n, \t)to the application. This issue has been patched in version 1.8.178.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

v < 1.8.178
Affected range stops below 1.8.178, so it looks safe — our inference, not a vendor statement
v < 1.8.178
Affected range stops below 1.8.178, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

SSVC — Action Prioritization

SSVCPoCNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

Attack Vector
NETWORK
Complexity
LOW
Privileges
HIGH
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
NONE
Vector?

Quick Info

StatusANALYZED
CWE
CWE-93CWE-134

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