CVE-2025-40537

SolarWinds Web Help Desk Hardcoded Credentials Vulnerability

HIGH
7.5
CVSS Score
Published: January 28, 2026 at 07:31 AM UTC
Updated: June 17, 2026 at 09:21 AM UTC
1 product affected across 1 vendorWeb Help Desk

Using Web Help Desk by SolarWinds?

Get instant alerts when new vulnerabilities affect Web Help Desk - before attackers find them.

Real-time alertsTrack your software stackFree plan available
Severity
HIGH7.5
Exploit prediction
EPSS 0.6%
SSVC
No known exploit

Description

SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

v ≤ 1v < 2026.1

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

SSVC — Action Prioritization

SSVCNo known exploitNot automatableTotal impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

7.5HIGHSolarWinds
Attack Vector
NETWORK
Complexity
HIGH
Privileges
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
HIGH
Vector?

Quick Info

StatusANALYZED
CWE
CWE-798

Get alerted

Stop reading CVE feeds looking for your own stack

Track the products you run and VulnTracker tells you when a new CVE affects them — with what is known about fixing it, and nothing about the rest.

Free plan, no card