CVE-2025-24388

Unsafe handling of AJAX calls

LOW
3.8
CVSS Score
Published: June 16, 2025 at 11:29 AM UTC
Updated: June 17, 2026 at 08:58 AM UTC
1 product affected across 1 vendorOTRS

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Severity
LOW3.8
Exploit prediction
EPSS 0.3%
SSVC
No known exploit

Description

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

3.8LOWOTRS
Attack Vector
NETWORK
Complexity
LOW
Privileges
HIGH
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
NONE
Integrity
LOW
Availability
LOW
Vector?

Quick Info

StatusDEFERRED
CWE
CWE-184

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