CVE-2025-14581

HAPPY – Helpdesk Support Ticket System <= 1.0.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary Ticket Reply

MEDIUM
4.3
CVSS Score
Published: December 13, 2025 at 03:20 AM UTC
Updated: October 7, 2026 at 07:10 PM UTC
1 product affected across 1 vendorHAPPY

Using HAPPY – Helpdesk Support Ticket System by villatheme?

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Severity
MEDIUM4.3
Exploit prediction
EPSS 0.3%
SSVC
No known exploit

Description

The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

HAPPY· Villathemewordpress-plugin
60%
v ≤ 1.0.9

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

SSVC — Action Prioritization

SSVCNo known exploitAutomatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

4.3MEDIUMWordfence
Vector?

Quick Info

StatusDEFERRED
CWE
CWE-862

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