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CVE-2025-10692

OpenSupports 4.11.0 — SQL Injection

HIGH
7.1
CVSS Score
Published: October 3, 2025 at 08:30 PM UTC
Updated: October 19, 2026 at 04:10 PM UTC
1 product affected across 1 vendorOpenSupports

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Severity
HIGH7.1
Exploit prediction
EPSS 0.4%
SSVC
No known exploit

Description

The endpoint POST /api/staff/get-new-tickets concatenates the user-controlled parameter departmentId directly into the SQL WHERE clause without parameter binding. As a result, an authenticated staff user (level ≥ 1) can inject SQL to alter the filter logic, effectively bypassing department scoping and disclosing tickets beyond their intended access.This issue affects OpenSupports: 4.11.0.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

References (2)

Third Party Advisory
Source: cverecord
https://fluidattacks.com/advisories/tito
Product
Source: cverecord
https://github.com/opensupports/opensupports

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

7.1HIGHFluid Attacks
Vector?

Quick Info

StatusDEFERRED
CWE
CWE-89

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