CVE-2024-43444

Passwords are written to Admin Log Module

HIGH
8.2
CVSS Score
Published: August 26, 2024 at 08:42 AM UTC
Updated: June 17, 2026 at 07:51 AM UTC
1 product affected across 1 vendorOTRS

Using OTRS by OTRS AG?

Get instant alerts when new vulnerabilities affect OTRS - before attackers find them.

Real-time alertsTrack your software stackFree plan available
Severity
HIGH8.2
Exploit prediction
EPSS 0.4%
SSVC
No known exploit

Description

Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

2024.0 ≤ v ≤ 2024.5.02024.x ≤ v ≤ 2024.5.x7.0.0 ≤ v ≤ 7.0.507.0.x ≤ v ≤ 7.0.502023.02023.x2024.02024.x6.0.06.0.x7.0.07.0.x8.0.08.0.x

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

SSVC — Action Prioritization

SSVCNo known exploitAutomatableTotal impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

8.2HIGHOTRS
Attack Vector
NETWORK
Complexity
LOW
Privileges
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
LOW
Availability
NONE
Vector?

Quick Info

StatusDEFERRED
CWE
CWE-532

Get alerted

Stop reading CVE feeds looking for your own stack

Track the products you run and VulnTracker tells you when a new CVE affects them — with what is known about fixing it, and nothing about the rest.

Free plan, no card