CVE-2024-34992

HIGH

8.8

CVSS Score

Published: June 24, 2024 at 12:00 AM UTC

Updated: June 17, 2026 at 07:34 AM UTC

1 product affected across 1 vendorHelpdesk

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Severity

HIGH8.8

Exploit prediction

EPSS 0.4%

SSVC

No known exploit

Description

SQL Injection vulnerability in the module "Help Desk - Customer Support Management System" (helpdesk) up to version 2.4.0 from FME Modules for PrestaShop allows attackers to obtain sensitive information and cause other impacts via 'Tickets::getsearchedtickets()'

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Helpdesk · Prestashop

60%

v < 2.4.0

Affected range stops below 2.4.0, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

References (1)

Source: [email protected]

https://security.friendsofpresta.org/modules/2024/06/20/helpdesk.html

SSVC — Action Prioritization

SSVCNo known exploitNot automatableTotal impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

8.8HIGHCISA-ADP

Attack Vector: NETWORK
Complexity: LOW
Privileges: LOW
User Interaction: NONE
Scope: UNCHANGED
Confidentiality: HIGH
Integrity: HIGH
Availability: HIGH

Vector?

Quick Info

StatusDEFERRED

CWE

CWE-89

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