CVE-2024-33666

HIGH
8.6
CVSS Score
Published: April 26, 2024 at 12:00 AM UTC
Updated: June 17, 2026 at 07:32 AM UTC
2 products affected across 2 vendorsZammadZammad

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Severity
HIGH8.6
Exploit prediction
EPSS 0.5%
SSVC
No known exploit

Description

An issue was discovered in Zammad before 6.3.0. Users with customer access to a ticket could have accessed time accounting details of this ticket via the API. This data should be available only to agents.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

6.2.0 ≤ v < 6.3.06.3.0 alpha
Affected range stops below 6.3.0, so it looks safe — our inference, not a vendor statement
All versions

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

8.6HIGHCISA-ADP
Attack Vector
NETWORK
Complexity
LOW
Privileges
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
LOW
Availability
LOW
Vector?

Quick Info

StatusANALYZED
CWE
CWE-284

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