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CVE-2024-27314

Stored XSS Vulnerability

LOW
2.4
CVSS Score
Published: May 27, 2024 at 07:03 AM UTC
Updated: June 17, 2026 at 07:19 AM UTC
6 products affected across 2 vendorsManageengine Servicedesk PlusManageengine Supportcenter PlusManageengine Servicedesk Plus Msp

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Severity
LOW2.4
Exploit prediction
EPSS 2%
SSVC
No known exploit

Description

Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Plus below 14720 are vulnerable to stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited only by the SDAdmin role users.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Manageengine Servicedesk Plus· Zohocorp
95%
v ≤ 14.614.7 1470014.7 1471014.7 14720
Manageengine Servicedesk Plus Msp· Zohocorp
95%
v ≤ 14.614.7 1470014.7 14710
Manageengine Supportcenter Plus· Zohocorp
95%
v ≤ 14.614.7 1470014.7 14710
ServiceDesk Plus MSP· Manageengine
90%
v < 14730
Affected range stops below 14730, so it looks safe — our inference, not a vendor statement
ServiceDesk Plus· Manageengine
60%
v < 14730
Affected range stops below 14730, so it looks safe — our inference, not a vendor statement
SupportCenter Plus· Manageengine
60%
v < 14730
Affected range stops below 14730, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

Patch and advisory references

References (1)

Vendor Advisory
Source: 0fc0942c-577d-436f-ae8e-945763c79b02
https://www.manageengine.com/products/service-desk/cve-2024-27314.html

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

2.4LOWManageEngine
Attack Vector
NETWORK
Complexity
LOW
Privileges
HIGH
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality
NONE
Integrity
LOW
Availability
NONE
Vector?

Quick Info

StatusANALYZED
CWE
CWE-79

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