CVE-2024-20540

Cisco Unified Contact Center Management Portal Stored Cross-Site Scripting Vulnerability

MEDIUM
5.4
CVSS Score
Published: November 6, 2024 at 04:32 PM UTC
Updated: June 17, 2026 at 07:07 AM UTC
1 product affected across 1 vendorUnified Contact Center Management Portal

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Severity
MEDIUM5.4
Exploit prediction
EPSS 0.3%
SSVC
No known exploit

Description

A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) could allow an authenticated, remote attacker with low privileges to conduct a stored cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by injecting malicious code into a specific page of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information. To exploit this vulnerability, the attacker must have at least a Supervisor role on an affected device.

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

5.4MEDIUMcisco
Attack Vector
NETWORK
Complexity
LOW
Privileges
LOW
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality
LOW
Integrity
LOW
Availability
NONE
Vector?

Quick Info

StatusANALYZED
CWE
CWE-79

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