CVE-2024-20445

Cisco IP Phone 7800, 8800, and 9800 Series Information Disclosure Vulnerability

MEDIUM
5.3
CVSS Score
Published: November 6, 2024 at 04:29 PM UTC
Updated: June 17, 2026 at 07:07 AM UTC
19 products affected across 1 vendorIP Phone 8861 FirmwareIP Phone 8811 FirmwareIP Phone 8841 Firmware

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Severity
MEDIUM5.3
Exploit prediction
EPSS 0.4%
SSVC
No known exploit

Description

A vulnerability in the web UI of Cisco Desk Phone 9800 Series, Cisco IP Phone 7800 and 8800 Series, and Cisco Video Phone 8875 could allow an unauthenticated, remote attacker to access sensitive information on an affected device. This vulnerability is due to improper storage of sensitive information within the web UI of Session Initiation Protocol (SIP)-based phone loads. An attacker could exploit this vulnerability by browsing to the IP address of a device that has Web Access enabled. A successful exploit could allow the attacker to access sensitive information, including incoming and outgoing call records. Note: Web Access is disabled by default.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

cisco-desk-phone-9841 (same device)
cisco-desk-phone-9851 (same device)
cisco-desk-phone-9861 (same device)
cisco-desk-phone-9871 (same device)
v < 14.3(1)
cisco-ip-conference-phone-7832 (same device)
v < 14.3(1)
cisco-ip-conference-phone-8831 (same device)
v < 14.3(1)
cisco-ip-conference-phone-8832 (same device)
v < 14.3(1)
cisco-ip-phone-7811 (same device)
v < 14.3(1)
cisco-ip-phone-7821 (same device)
v < 14.3(1)
cisco-ip-phone-7841 (same device)

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

SSVC — Action Prioritization

SSVCNo known exploitAutomatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

5.3MEDIUMcisco
Attack Vector
NETWORK
Complexity
LOW
Privileges
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
LOW
Integrity
NONE
Availability
NONE
Vector?

Quick Info

StatusANALYZED
CWE
CWE-200

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