CVE-2024-13607

JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object Reference

MEDIUM
4.3
CVSS Score
Published: February 4, 2025 at 06:41 AM UTC
Updated: June 17, 2026 at 07:02 AM UTC
1 product affected across 1 vendorJS Help Desk

Using JS Help Desk – The Ultimate Help Desk & Support Plugin by rabilal?

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Severity
MEDIUM4.3
Exploit prediction
EPSS 0.4%
SSVC
No known exploit

Description

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

JS Help Desk· Rabilalwordpress-plugin
60%
v ≤ 2.8.8

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

4.3MEDIUMWordfence
Vector?

Quick Info

StatusDEFERRED
CWE
CWE-639

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