CVE-2024-13601

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin <= 1.0.5 - Authenticated (Subscriber+) Insecure Direct Object Reference

MEDIUM
4.3
CVSS Score
Published: February 12, 2025 at 05:28 AM UTC
Updated: June 17, 2026 at 07:02 AM UTC
2 products affected across 2 vendorsMajestic SupportMajestic Support

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Severity
MEDIUM4.3
Exploit prediction
EPSS 0.3%
SSVC
No known exploit

Description

The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 1.0.5 via the 'exportusereraserequest' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to export ticket data for any user.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

v < 1.0.6
Affected range stops below 1.0.6, so it looks safe — our inference, not a vendor statement
60%
v ≤ 1.0.5

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

4.3MEDIUMWordfence
Vector?

Quick Info

StatusANALYZED
CWE
CWE-639

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