CVE-2023-7337

JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie

HIGH
7.5
CVSS Score
Published: March 4, 2026 at 09:24 AM UTC
Updated: June 17, 2026 at 06:52 AM UTC
1 product affected across 1 vendorJS Help Desk

Using JS Help Desk – AI-Powered Support & Ticketing System by rabilal?

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Severity
HIGH7.5
Exploit prediction
EPSS 1%
SSVC
No known exploit

Description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

JS Help Desk· Rabilalwordpress-plugin
60%
v ≤ 2.8.2

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

SSVC — Action Prioritization

SSVCNo known exploitAutomatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

7.5HIGHWordfence
Vector?

Quick Info

StatusDEFERRED
CWE
CWE-89

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