CVE-2023-38058
Tickets can be moved without permissions
MEDIUM
4.3
CVSS Score
Published: July 24, 2023 at 08:28 AM UTC
Updated: June 17, 2026 at 06:09 AM UTC
1 product affected across 1 vendorOTRS
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Severity
MEDIUM4.3
Exploit prediction
EPSS 0.4%
SSVC
No known exploit
Description
An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.
Remediation
No guide yetNo remediation guidance has been written for this CVE yet. What the record does show:
Patch and advisory references
References (1)
Vendor Advisory
Source: [email protected]
https://otrs.com/release-notes/otrs-security-advisory-2023-07/SSVC — Action Prioritization
SSVCNo known exploitNot automatablePartial impact
SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.
CVSS
- Attack Vector
- NETWORK
- Complexity
- LOW
- Privileges
- LOW
- User Interaction
- NONE
- Scope
- UNCHANGED
- Confidentiality
- NONE
- Integrity
- LOW
- Availability
- NONE
Vector?
Quick Info
StatusMODIFIED
CWE
CWE-269CWE-863
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