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CVE-2023-29443

MEDIUM
4.9
CVSS Score
Published: April 26, 2023 at 12:00 AM UTC
Updated: June 17, 2026 at 05:50 AM UTC
4 products affected across 1 vendorManageengine Servicedesk PlusManageengine Supportcenter PlusManageEngine AssetExplorer

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Severity
MEDIUM4.9
Exploit prediction
EPSS 3%
SSVC
No known exploit

Description

Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

ManageEngine AssetExplorer· Zohocorp
95%
6.9 69806.9 69816.9 69826.9 69836.9 69846.9 69856.9 69866.9 69876.9 6988
Manageengine Servicedesk Plus· Zohocorp
95%
v < 14.114.114.1 1410014.1 1410114.1 1410214.1 1410314.1 14104
Affected range stops below 14.1, so it looks safe — our inference, not a vendor statement
Manageengine Servicedesk Plus Msp· Zohocorp
95%
v < 14.014.0 1400014.0 14001
Affected range stops below 14.0, so it looks safe — our inference, not a vendor statement
Manageengine Supportcenter Plus· Zohocorp
95%
v < 14.014.0 1400014.0 14001
Affected range stops below 14.0, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

Patch and advisory references

References (1)

Vendor Advisory
Source: [email protected]
https://www.manageengine.com/products/service-desk/CVE-2023-29443.html

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

4.9MEDIUMCISA-ADP
Attack Vector
NETWORK
Complexity
LOW
Privileges
HIGH
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
NONE
Availability
NONE
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-611

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