CVE-2022-39052
DoS attack using email
MEDIUM
6.5
CVSS Score
Published: October 17, 2022 at 08:55 AM UTC
Updated: June 17, 2026 at 04:57 AM UTC
1 product affected across 1 vendorOTRS
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Severity
MEDIUM6.5
Exploit prediction
EPSS 0.7%
SSVC
No known exploit
Description
An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system
Affected
Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.
6.0.0 ≤ v ≤ 6.0.326.0.1 ≤ v < 6.0.x*7.0.0 ≤ v < 7.0.397.0.x ≤ v ≤ 7.0.398.0.0 ≤ v < 8.0.268.0.x ≤ v ≤ 8.0.266.0.17.0.x8.0.x
Affected range stops below 6.0.x*, so it looks safe — our inference, not a vendor statement
Affected range stops below 7.0.39, so it looks safe — our inference, not a vendor statement
Affected range stops below 8.0.26, so it looks safe — our inference, not a vendor statement
Remediation
No guide yetNo remediation guidance has been written for this CVE yet. What the record does show:
Patch and advisory references
References (1)
Vendor Advisory
Source: [email protected]
https://otrs.com/release-notes/otrs-security-advisory-2022-13/SSVC — Action Prioritization
SSVCNo known exploitAutomatablePartial impact
SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.
CVSS
- Attack Vector
- NETWORK
- Complexity
- LOW
- Privileges
- NONE
- User Interaction
- REQUIRED
- Scope
- UNCHANGED
- Confidentiality
- NONE
- Integrity
- NONE
- Availability
- HIGH
Vector?
Quick Info
StatusMODIFIED
CWE
CWE-835
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