Information disclosure in Request New Password feature
Get instant alerts when new vulnerabilities affect OTRS - before attackers find them.
Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.
Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.
No remediation guidance has been written for this CVE yet. What the record does show:
Patch and advisory references
Get alerted
Track the products you run and VulnTracker tells you when a new CVE affects them — with what is known about fixing it, and nothing about the rest.