CVE-2022-1004

Information disclosure in the External Interface

MEDIUM
4.3
CVSS Score
Published: March 21, 2022 at 09:15 AM UTC
Updated: June 17, 2026 at 04:21 AM UTC
1 product affected across 1 vendorOTRS

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Severity
MEDIUM4.3
Exploit prediction
EPSS 0.6%

Description

Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

7.0.0 ≤ v < 7.0.337.0.x ≤ v ≤ 7.0.328.0.0 ≤ v < 8.0.208.0.x ≤ v ≤ 8.0.197.0.x8.0.x
Affected range stops below 7.0.33, so it looks safe — our inference, not a vendor statement
Affected range stops below 8.0.20, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

References (1)

x_refsource_CONFIRMRelease NotesVendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2022-06/

CVSS

4.3MEDIUMOTRS
Attack Vector
NETWORK
Complexity
LOW
Privileges
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
LOW
Integrity
NONE
Availability
NONE
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-200

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