vulntracker.iovulntracker.io
© 2026 vulntracker.io

CVE-2021-43972

MEDIUM
6.5
CVSS Score
Published: January 11, 2022 at 07:19 PM UTC
Updated: June 17, 2026 at 04:11 AM UTC
1 product affected across 1 vendorSysAid

Using N/A by N/A?

Get instant alerts when new vulnerabilities affect N/A - before attackers find them.

Real-time alertsTrack your software stackFree plan available
Start FreeSign In
Severity
MEDIUM6.5
Exploit prediction
EPSS 1%

Description

An unrestricted file copy vulnerability in /UserSelfServiceSettings.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to copy arbitrary files on the server filesystem to the web root (with an arbitrary filename) via the tempFile and fileName parameters in the HTTP POST body.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

Patch and advisory references

References (3)

x_refsource_MISCBroken Link
Source: [email protected]
https://github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.md
x_refsource_MISCPatchThird Party Advisory
Source: [email protected]
https://github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.md
x_refsource_MISCProduct
Source: [email protected]
https://www.sysaid.com/it-service-management-software/incident-management

CVSS

6.5MEDIUM[email protected]
Attack Vector
NETWORK
Complexity
LOW
Privileges
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
NONE
Integrity
HIGH
Availability
NONE
Vector?

Quick Info

StatusMODIFIED
CWE
NVD-CWE-Other

Get alerted

Stop reading CVE feeds looking for your own stack

Track the products you run and VulnTracker tells you when a new CVE affects them — with what is known about fixing it, and nothing about the rest.

Create accountSign in
Free plan, no card