CVE-2021-43959

MEDIUM
5.7
CVSS Score
Published: July 26, 2022 at 08:00 AM UTC
Updated: June 17, 2026 at 04:11 AM UTC
2 products affected across 1 vendorJira Service ManagementJira Service Desk

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Severity
MEDIUM5.7
Exploit prediction
EPSS 0.7%
SSVC
No known exploit

Description

Affected versions of Atlassian Jira Service Management Server and Data Center allow authenticated remote attackers to access the content of internal network resources via a Server-Side Request Forgery (SSRF) vulnerability in the CSV importing feature of JSM Insight. When running in an environment like Amazon EC2, this flaw may be used to access to a metadata resource that provides access credentials and other potentially confidential information. The affected versions are before version 4.13.20, from version 4.14.0 before 4.20.8, and from version 4.21.0 before 4.22.2.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

v < 4.13.20
Affected range stops below 4.13.20, so it looks safe — our inference, not a vendor statement
v ≥ 4.14.0v ≥ 4.21.0v < 4.13.20v < 4.20.8v < 4.22.24.14.0 ≤ v < 4.20.84.21.0 ≤ v < 4.22.24.14.04.21.0
Affected range stops below 4.13.20, so it looks safe — our inference, not a vendor statement
Affected range stops below 4.20.8, so it looks safe — our inference, not a vendor statement
Affected range stops below 4.22.2, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

References (1)

x_refsource_MISCIssue TrackingVendor Advisory
https://jira.atlassian.com/browse/JSDSERVER-11898

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

Attack Vector
NETWORK
Complexity
LOW
Privileges
LOW
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
NONE
Availability
NONE
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-918

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