CVE-2021-36286

HIGH
7.1
CVSS Score
Published: September 28, 2021 at 07:20 PM UTC
Updated: June 17, 2026 at 03:58 AM UTC
2 products affected across 1 vendorSupportAssist Client ConsumerSupportAssist for Home PCs

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Severity
HIGH7.1
Exploit prediction
EPSS 0.3%

Description

Dell SupportAssist Client Consumer versions 3.9.13.0 and any versions prior to 3.9.13.0 contain an arbitrary file deletion vulnerability that can be exploited by using the Windows feature of NTFS called Symbolic links. Symbolic links can be created by any(non-privileged) user under some object directories, but by themselves are not sufficient to successfully escalate privileges. However, combining them with a different object, such as the NTFS junction point allows for the exploitation. Support assist clean files functionality do not distinguish junction points from the physical folder and proceeds to clean the target of the junction that allows nonprivileged users to create junction points and delete arbitrary files on the system which can be accessed only by the admin.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

CVSS

7.1HIGHdell
Attack Vector
LOCAL
Complexity
LOW
Privileges
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
NONE
Integrity
HIGH
Availability
HIGH
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-22CWE-59

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