CVE-2021-33672

CRITICAL
9.6
CVSS Score
Published: September 14, 2021 at 11:21 AM UTC
Updated: June 17, 2026 at 03:55 AM UTC
1 product affected across 1 vendorContact Center

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Severity
CRITICAL9.6
Exploit prediction
EPSS 1%

Description

Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

v < 700700
Affected range stops below 700, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

CVSS

Attack Vector
NETWORK
Complexity
LOW
Privileges
NONE
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
HIGH
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-116

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