CVE-2021-24839

SupportCandy < 2.2.5 - Unauthenticated Arbitrary Ticket Deletion

HIGH
7.5
CVSS Score
Published: February 7, 2022 at 03:47 PM UTC
Updated: June 17, 2026 at 03:40 AM UTC
1 product affected across 1 vendorSupportCandy

Using SupportCandy – Helpdesk & Support Ticket System by Unknown?

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Severity
HIGH7.5
Exploit prediction
EPSS 1%

Description

The SupportCandy WordPress plugin before 2.2.5 does not have authorisation and CSRF checks in its wpsc_tickets AJAX action, which could allow unauthenticated users to call it and delete arbitrary tickets via the set_delete_permanently_bulk_ticket setting_action. Other actions may be affected as well.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

95%
v < 2.2.5
Affected range stops below 2.2.5, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

References (1)

CVSS

Attack Vector
NETWORK
Complexity
LOW
Privileges
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
NONE
Integrity
HIGH
Availability
NONE
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-862

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