CVE-2021-21436
Agent is able to link customer's Config Items without permission
MEDIUM
4.3
CVSS Score
Published: February 8, 2021 at 10:55 AM UTC
Updated: June 17, 2026 at 03:35 AM UTC
2 products affected across 1 vendorCis in Customer FrontendOTRSCIsInCustomerFrontend
Using OTRSCIsInCustomerFrontend by OTRS AG?
Get instant alerts when new vulnerabilities affect OTRSCIsInCustomerFrontend - before attackers find them.
Real-time alertsTrack your software stackFree plan available
Severity
MEDIUM4.3
Exploit prediction
EPSS 0.8%
Description
Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.
Affected
Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.
7.0.0 ≤ v ≤ 7.0.14
7.0.x ≤ v ≤ 7.0.147.0.x
Remediation
No guide yetNo remediation guidance has been written for this CVE yet. What the record does show:
Patch and advisory references
References (1)
x_refsource_CONFIRMVendor Advisory
Source: [email protected]
https://otrs.com/release-notes/otrs-security-advisory-2021-04/CVSS
- Attack Vector
- NETWORK
- Complexity
- LOW
- Privileges
- LOW
- User Interaction
- NONE
- Scope
- UNCHANGED
- Confidentiality
- LOW
- Integrity
- NONE
- Availability
- NONE
Vector?
Quick Info
StatusMODIFIED
CWE
CWE-264CWE-276
Get alerted
Stop reading CVE feeds looking for your own stack
Track the products you run and VulnTracker tells you when a new CVE affects them — with what is known about fixing it, and nothing about the rest.
Free plan, no card