CVE-2020-2506

improper access control vulnerability in Helpdesk

CRITICAL
9.8
CVSS Score
Published: February 3, 2021 at 03:51 PM UTC
Updated: June 17, 2026 at 03:12 AM UTC
1 product affected across 1 vendorHelpdesk

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Severity
CRITICAL9.8
Exploitation
CISA KEV
Exploit prediction
EPSS 2%
SSVC
Active

Actively Exploited

CISA Known Exploited Vulnerabilities (KEV) Catalog

EPSS Score2.0%

EPSS (Exploit Prediction Scoring System) estimates a 2.0% chance this CVE is exploited in the wild within the next 30 days — higher than 81% of all CVEs. It complements CVSS: a high EPSS on a mid-severity CVE can still be urgent.

QNAP Helpdesk contains an improper access control vulnerability which could allow an attacker to gain privileges or to read sensitive information.

Required Action
Apply updates per vendor instructions.
Ransomware Use
Unknown
Added to KEV
Mar 25, 2022
Remediation Due
Apr 15, 2022
1660 days overdue

Description

The vulnerability have been reported to affect earlier versions of QTS. If exploited, this improper access control vulnerability could allow attackers to compromise the security of the software by gaining privileges, or reading sensitive information. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

v < 3.0.3
Affected range stops below 3.0.3, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

References (2)

US Government Resource
Source: 134c704f-9b21-4f2e-91b3-4a467353bcc0
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2020-2506

SSVC — Action Prioritization

SSVCActiveAutomatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

Attack Vector
NETWORK
Complexity
LOW
Privileges
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
HIGH
Vector?

Quick Info

StatusANALYZED
CWE
CWE-284NVD-CWE-Other

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