CVE-2020-2500
MEDIUM
6.5
CVSS Score
Published: July 1, 2020 at 03:53 PM UTC
Updated: June 17, 2026 at 03:12 AM UTC
1 product affected across 1 vendorHelpdesk
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Severity
MEDIUM6.5
Exploit prediction
EPSS 0.7%
Description
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
Remediation
No guide yetNo remediation guidance has been written for this CVE yet. What the record does show:
Patch and advisory references
References (1)
x_refsource_MISCVendor Advisory
Source: [email protected]
https://www.qnap.com/zh-tw/security-advisory/qsa-20-03CVSS
- Attack Vector
- NETWORK
- Complexity
- LOW
- Privileges
- NONE
- User Interaction
- NONE
- Scope
- UNCHANGED
- Confidentiality
- LOW
- Integrity
- LOW
- Availability
- NONE
Vector?
Quick Info
StatusMODIFIED
CWE
CWE-284CWE-321CWE-798
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