CVE-2020-1778
Bypassing user account validation
MEDIUM
4.3
CVSS Score
Published: November 23, 2020 at 03:32 PM UTC
Updated: June 17, 2026 at 03:02 AM UTC
1 product affected across 1 vendorOTRS
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Severity
MEDIUM4.3
Exploit prediction
EPSS 0.7%
Description
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
Remediation
No guide yetNo remediation guidance has been written for this CVE yet. What the record does show:
Patch and advisory references
References (1)
x_refsource_CONFIRMRelease NotesVendor Advisory
Source: [email protected]
https://otrs.com/release-notes/otrs-security-advisory-2020-16/CVSS
- Attack Vector
- NETWORK
- Complexity
- LOW
- Privileges
- LOW
- User Interaction
- NONE
- Scope
- UNCHANGED
- Confidentiality
- LOW
- Integrity
- NONE
- Availability
- NONE
Vector?
Quick Info
StatusMODIFIED
CWE
CWE-287
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