CVE-2020-1775

Information disclosure in external interface

MEDIUM
4.3
CVSS Score
Published: June 8, 2020 at 03:29 PM UTC
Updated: June 17, 2026 at 03:02 AM UTC
1 product affected across 1 vendorOTRS

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Severity
MEDIUM4.3
Exploit prediction
EPSS 0.8%

Description

BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

7.0.0 ≤ v < 7.0.187.0.x ≤ v ≤ 7.0.178.0.0 ≤ v < 8.0.38.0.x ≤ v ≤ 8.0.37.0.x8.0.x
Affected range stops below 7.0.18, so it looks safe — our inference, not a vendor statement
Affected range stops below 8.0.3, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

References (1)

CVSS

Attack Vector
NETWORK
Complexity
LOW
Privileges
NONE
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality
LOW
Integrity
NONE
Availability
NONE
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-200

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